ONE PLATFORM, TOTAL HOTEL MANAGEMENT

Maximize RevPar and ADR with Automated Revenue Optimizer and instantaneously sync content and pricing across all sales channels simultaneously through our two-way Channel Manager.

Independently configure prices, taxes and charges for all rooms, products and upsells. Integrate with reliable third-party payment platforms, collect revenue through a single funnel. Generate custom invoices, and track cash flow in real time.

Generate and analyze custom sales, transaction and revenue reports, use performance data to set accurate budgets make realistic forecasts.

Upgrade your hotel into a stellar financial performer with revenue generation and yield management tools and intuitive, easy-on-the-eye dashboards that deliver clear and concise information about your hotel’s performance.

Process single, group and corporate reservations through all major OTAs, your hotel website, the Ginosi booking engine, and by chat, email or phone through Ginosi’s Central Reservation System.

Manage bookings through your drag-and-drop occupancy calendar, prevent overbookings, and remove inventory for cleaning or repair, all from a single dashboard.

Easily and instantly adjust inventory configuration, including features, amenities, policies, online content, new products and upsells and much more. Build customer loyalty with discounts and special offers.

Use digital Interactive Kiosk​s with multi-language support to check guests in and out without front desk staff. Easily integrate your system with Ginosi through a secure and flexible API.

Use your Property Overview dashboard to monitor check-ins and check-outs, manage guest requests and feedback, and track completed and overdue tasks, housekeeping schedules, operations, and staff performance.

Organize housekeeping schedules and tasks, and manage incidents with instant hotel-wide incident reporting. Automatically prioritize guest service tasks for quick response and improved guest experience.

Configure and manage Lost & Found, and deliver guest packages and correspondence. Organize and host conferences and other events hosted at your hotel, coordinated with F&B and spaces management. Integrate free or paid parking services with reservations.

Engage guests with Ginosi Chat, and process reservations faster for return guests.

Manage your workforce from one dashboard with profiles, job descriptions and responsibilities, and performance reviews. Setup, manage and dissolve teams depending on task requirements.​ Monitor and evaluate staff performance automatically correlated with customer feedback and reviews. ​

Post job announcements, accept and process applications, and configure and update staff compensation, bonuses and incentives through the Ginosi BackOffice.

Configure and manage access for individuals and teams to spaces and software modules through smart locks and access codes.

Remotely manage and your hotel’s wireless connection.​ Maintain full security even without an Internet connection as security cameras record and store footage locally.​

Enable free VOIP calls on site and in all your rooms, along with Fax, Call, and Chat.​ Delight guests with in-room smart TV solutions and temperature control with preferences settings and cost optimization.​

Configure door access for guests and staff with smart locks connected to our BackOffice.

On-demand services are available whenever you decide you need them. We offer:

Commercial Services like revenue management, financial management, and periodic, quarterly and annual financial reports

Operations & CRM Services like our 24/7/365 Contact Center, corporate management, and human resources management

Marketing Services like reputation management, marketing campaign management, brand management, and creative marketing services