PLATFORM

Accomplish Anything With Ginosi Tools

YIELD MANAGEMENT FEATURES

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Automated Revenue Optimization

Maximize RevPar, ADR and the yield of your hotel with automatic price adjustments based on seasonality, events, and market conditions

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Ginosi Channel Manager​

Distribute inventory across multiple OTAs simultaneously with instant price and content syncing across all channels, and automatic inventory updates with every reservation

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GDS Integration

Connect your hotel inventory to the Global Distribution System and thousands of travel agencies

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Channel Specific Pricing

Set different prices on each channel independently (price disparity)

RESERVATIONS & SALES​ FEATURES

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Ginosi Central Reservation System

Accept and process reservations through OTAs, your website, and all other sales channels. Manage single, group and corporate reservations easily, without overbooking

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Direct Reservations

Accept commission-free direct reservations with a fully integrated booking engine on your hotel website, and by chat, email or phone through the Ginosi BackOffice, including special requests and upsells, with access and updates to reservation history

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Occupancy Dashboard

Use drag-and-drop calendar to manage reservations, filter inventory by type or amenities, move guests to new rooms, and remove rooms from inventory for cleaning or repair

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Inventory Management​

Configure every detail of your inventory, including features, amenities, policies, online content and much more, directly in our BackOffice and see any change instantly reflected across all sales channels and OTAs

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Auxiliary Products and Extras​

Create and customize products for upsells, and independently configure prices, special offers, fees, taxes, deposits, and penalties for each product

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Customer Loyalty Programs​

Build customer loyalty by rewarding returning guests with discounts and special offers

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Ginosi Kiosk​

Check guests in and out and offer upsells through digital interactive kiosks without the need for front desk staff

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Ginosi API​

Use our secure and flexible API to easily integrate your system with Ginosi.

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Mobile Reservations​

Extend your customer reach and enable reservations from anywhere through mobile devices with Ginosi’s mobile-friendly booking engine

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Group Reservations & Corporate Programs

Enable single logins for groups and corporate customers for easy reservations, communication and processing

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Hostel Support

Engage with guests and communicate internally on one integrated system

GUEST CARE FEATURES

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Automated Email Communication

Automate email communication for routine processes

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Custom Templates​

Improve communication quality and efficiency with optimized email, chat and phone call templates

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Guest Tracking​

Process reservations faster for return guests, with full access to guest history

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Ginosi Chat​

Engage with guests and communicate internally on one integrated system

HOTEL OPERATIONS FEATURES

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Operations Overview​ Dashboard

Monitor check-ins and check-outs, special requests, guest feedback, completed and overdue tasks, housekeeping schedules, operations, and staff performance scores, all from a single dashboard

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Housekeeping Scheduling

Organize housekeeping schedules and tasks based on room condition and occupancy, and manage incidents with instant hotel-wide incident reporting

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Guest Service Prioritization

Automatically prioritize guest service tasks for quick response and improved guest experience

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Lost and Found​

Configure and manage Lost & Found service with instant reporting and coordinated storage and retrieval

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Guest Mail Delivery

Manage and deliver packages and correspondence intended for guests

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Food & Beverage

Create and configure F&B products, including menus, timing, and prices, and monitor F&B services with regular analytics reports

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Meetings and Events​

Organize and host conferences and other events hosted at your hotel, with location and timing automatically coordinated with F&B and spaces management

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Parking Management​

Integrate free or paid parking services with reservations, ensure hassle-free parking for guests by automatically allocating and reserving parking spots

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Utility Accounts​ Management

Manage your hotel’s utility accounts directly from BackOffice by configuring automated periodic payments and alerts

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Mission Control

Create and implement team projects with Ginosi’s advanced project and task management application

FINANCE & PAYMENTS FEATURES

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Financial Systems Automation

Setup and configure prices, fees, taxes and extra charges for rooms, products and upsells, adjusting settings based on seasonality, events or market conditions

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Payment Platform Integration​

Integrate with reliable third-party payment platforms for revenue protection and fraud prevention

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Payment Processing​

Collect revenue from multiple third-party payment platforms through a single funnel, and fully monitor money flows

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Cash Drawer​

Track cash flow in real time

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Custom Invoices​

Generate custom invoices based on geographic, legal or corporate requirements

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Data Migration

Export data from any Ginosi module in spreadsheet format

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Currency Conversion​

Display prices with multiple currency and converted rate options

ANALYTICS FEATURES

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Sales Overview Dashboard

Sales information and report generation by location, timeframe, channel, and price

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Occupancy Overview​

Inventory performance evaluation to support pricing adjustments for maximum revenue

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Budgeting ​

Use thorough performance data to allocate budgets efficiently to management activities and make realistic forecasts.

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Transactions Overview​

View transactions per currency, payment option, chosen period of time and product type, and revenue per reservation

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Review Management

Gather, analyze and classify guest reviews from all your sales channels, instantly zooming in on what works well and what needs attention

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Full Reports Suite​

Generate, download, print and share periodic financial and performance reports

SECURITY, ACCESS & COMMUNICATION FEATURES

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WiFi Networks​

Remotely maintain and control your wireless connection

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Surveillance Camera System​

Maintain full security even without an Internet connection as security cameras record and store footage locally

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Telephony GinoFon​

Enable free VOIP calls on site and in all your rooms, Fax, Call, and Chat

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Entertainment System​

In-room smart TV solution

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Smart Termostat​

In-room temperature control with preferences settings and cost optimization

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Room Door Access​​

Door access configuration and access for guests and staff

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Access Control System​

Security and access control for multiple spaces with smart locks connected to our BackOffice

HUMAN RESOURCES FEATURES

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Performance Overview Dashboard​

Monitor and evaluate staff performance with task management data automatically correlated with customer feedback and reviews

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