One Platform, Full Support
We specialize in taking the heaviest burdens of day-to-day hotel management off the shoulders of hoteliers. Our professional management services are designed to eliminate the most difficult and time-consuming management tasks.
Say goodbye to frustrating guest support issues as our Contact Center and Financial Team reliably and quickly process financial transactions and handle guest inquiries by email, chat or phone.
Using our advanced algorithms and yield optimization software, our Yield Management specialists will set the highest possible prices for your products on any given day and time of day, depending on the season, concurrent events and market conditions and the competition, so you never how to worry about maximizing your top line.
From hotel marketing to full corporate management, our teams deliver the on-demand support our customers need as they grow their business.
Assign revenue optimization and management to Ginosi for maximum yield and insights on how to identify and develop new revenue opportunities
Management of financial processes and operations, including revenue assurance, payment processing, and financial
Financial Reporting & Advice
Periodic, quarterly and annual financial reports, forecasts and recommendations from our Finance team
GUEST CARE & OPERATIONS SERVICES
Ginosi Contact Center
Manage guest care and communication through the Ginosi Contact Center, with 24/7/365 availability through phone, chat and email, and very fast response speeds. Increase sales by using guest communication to promote upsells
Assign the A-to-Z management of your hotel to our Corporate Regional Managers while using performance data and sales reports to keep track of your hotel’s progress
Human Resources Management
Work with Ginosi to audit and adjust your hotel’s needs in correlation with your operations management tools, and organize the full hiring cycle from job ads to shortlisting, selection, onboarding and exits
Review & Reputation Management
Assign Ginosi to gather, analyze, manage and respond to guest feedback and reviews
Marketing Campaign Management
Work with Ginosi’s Marketing team to plan, design and implement marketing campaigns customized for your business goals
Define, promote and maintain your brand identity with Ginosi’s architectural, interior design, and content creation services
Work with Ginosi’s Marketing team to create and maintain written and visual content for your hotel across all sales channels