Our People Give You The Business Edge
A-To-Z Hotel Management Services and tools for your success
Tailor-Made hotel management
We Take Your Business Personally
We specialize in freeing hoteliers of the heaviest day-to-day hotel management burdens. Our professional management teams handle the most difficult and time-consuming management tasks so you can focus on the bigger picture.
Say goodbye to guest support frustrations as our Financial Team and Contact Center reliably and quickly process financial transactions and handle guest inquiries by email, chat or phone.
Say hello to new top-line gains as our Yield Management specialists will sell your rooms at the best possible price on any given day using advanced algorithms and yield optimization software that adjusts prices in real time to seasonality, concurrent events, market conditions and the competition.
Everything Your Hotel Needs
We'd love to share our knowledge and expertise with you
With their mastery of advanced revenue-and-profit-driving tools, our services teams can give your business a significant edge.
We’ll grow your top line and profits with our commercial management experts
We’ll give your guests new ways to engage with your brand and property
All the perks without the burdens
We'll manage everything for you
We do the work while you steer your business. It doesn’t get better than this.
Less work, more profits
Who Says Success is Hard?
Helping hotel businesses succeed is what our experts do every day.
From Perspective to Insight
Know Everything At All Times
Dashboards & reports deliver knowledge from the big picture to the smallest detail․
how you can benefit with us
Tools and expertise in hotel management
- Yield Management
Assign revenue optimization and management to Ginosi for maximum yield and insights on how to identify and develop new revenue opportunities
- Financial Management
Management of financial processes and operations, including revenue assurance, payment processing, and financial
- Financial Reporting & Advice
Periodic, quarterly and annual financial reports, forecasts and recommendations from our Finance team
- Ginosi Contact Center
Manage guest care and communication through the Ginosi Contact Center, with 24/7/365 availability through phone, chat and email, and very fast response speeds. Increase sales by using guest communication to promote upsells
- Corporate Management
Assign the A-to-Z management of your hotel to our Corporate Regional Managers while using performance data and sales reports to keep track of your hotel’s progress
- GDS Integration
Connect your hotel inventory to the Global Distribution System and thousands of travel agencies
- Human Resources Management
Work with Ginosi to audit and adjust your hotel’s needs in correlation with your operations management tools, and organize the full hiring cycle from job ads to shortlisting, selection, onboarding and exits
- Review & Reputation Management
Assign Ginosi to gather, analyze, manage and respond to guest feedback and reviews
- Marketing Campaign Management
Work with Ginosi’s Marketing team to plan, design and implement marketing campaigns customized for your business goals
- Brand Management
Define, promote and maintain your brand identity with Ginosi’s architectural, interior design, and content creation services
- Creative Marketing
Work with Ginosi’s Marketing team to create and maintain written and visual content for your hotel across all sales channels
Tools and services to guide your success
Tools for hotel management
Our tools and services are aligned with your goals. We do everything to delight our customers and cover their needs – from hotel hardware to task management software, to operations management services.
Maximize RevPar, ADR and yield with automatic price adjustments for seasons, events, and market data
reservations & sales
Accept and process reservations through OTAs, your website, and infinite number of other sales channels
Use guest history to generate analytics and insights, process reservations faster for return guests
Track operations and task progress, housekeeping schedules and staff performance from one dashboard
Finance & Payments
Integrate with reliable third-party payment platforms for revenue protection, guest vetting and fraud prevention
Generate sales information, reports and insights for your entire business or by location, timeframe and channel
Work with Ginosi's Revenue Optimization and Management team to maximize yield and develop new revenue opportunities
Guest Care Services
Use the Ginosi's 24/7 Customer Care service to manage guest support and communication, promote upsells through support channels
Hotel Marketing Services
Work with Ginosi's Marketing team to plan, design and implement marketing campaigns customized for your business goals